Q: Which payment methods do you accept?
Please include your order as a reference.
• Important: When paying with PayPal, we will only ship your order to the confirmed address associated with your PayPal account.
We may request additional verification for certain PayPal payments.
Q: What currency are payments made in?
We only accept payments in USD.
Q: When will you process my order?
• Allow three (3) business days for bank transfer to clear, and please include your order as a reference.
• Once your payment clears, we’ll process your order immediately and prepare it for shipment.
Q: Are there any other important notes about payment?
Credit cards: We currently do not accept credit card payments.
Order processing: We’ll only process your order once your payment has cleared.
Q: When will you process my order?
Please get in touch with us at info@watch1440.com with any payment inquiries.
Q: What if I live in Israel?
• Prices on the site do not include 17% VAT. Please add VAT to all prices.
• If you live in Israel we accept payments in Israeli New Shekels (NIS).
• Please contact us directly so we can discuss pickup.
When does my order ship?
We ship orders within 48 hours after payment clearance in our bank.
Please note that weekends and holidays delay processing times.
Who is your shipping partner?
- We ship with DHL Express for fast and reliable delivery.
- Tracking your order is easy! Once your order ships, you’ll receive a tracking number via email.
What are the shipping costs?
We offer a flat fee of $87 for all destinations reachable by DHL.
Can I add insurance for shipping costs?
For added peace of mind, you can choose to purchase additional insurance for $68.
This optional insurance offers full coverage against loss for the declared value of your watch.
What is the usual delivery time?
Delivery times vary depending on your location, but you can generally expect your watch within 4-8 business days after shipment.
Please note that local customs requirements can cause delays that prolong the above time.
Signature required?
Yes, all deliveries require an adult signature, preferably from the customer himself/herself.
We Ship Globally! Learn About Potential Import Fees
Importing a timepiece to your country may result in customs charges (taxes, VAT, duties).
These fees are your responsibility and are not included in our shipping charges.
To avoid surprises, Check with your local customs office for potential fees before ordering.
Don’t worry, we’ve helped hundreds of our international customers minimize their import costs.
Our team has extensive experience navigating customs regulations and finding creative ways to reduce fees.
We’re here to help! Contact us if you have any questions.
Importing a timepiece to your country may result in customs charges (taxes, VAT, duties).
These fees are your responsibility and are not included in our shipping charges.
To avoid surprises, Check with your local customs office for potential fees before ordering.
Don’t worry, we’ve helped hundreds of our international customers minimize their import costs.
Our team has extensive experience navigating customs regulations and finding creative ways to reduce fees.
We’re here to help! Contact us if you have any questions.
WHAT IS OUR RETURNS POLICY?
For complete confidence when purchasing online or on the phone, we give you 14 days to return a watch you aren’t happy with for a full refund (minus shipping). Please return items in the same condition and with the same accessories as purchased.
There are no restocking fees. We want to make your experience as pleasant as can be.
How do I return a Pre-owned used watch?
Pre-owned used watch– Is a watch that was purchased at Watch1440.com as used (Pre-owned).
This is NOT a watch that was purchased NEW on Watch1440.com and was used by the customer.
For complete confidence when purchasing online or on the phone, we give you 14 days to return a watch you aren’t happy with for a full refund (minus shipping). Please return items in the same condition and with the same accessories as purchased.
There are no restocking fees. We want to make your experience as pleasant as can be.
Return shipping cost
Shipping worldwide costs.
We managed with DHL to reduce this cost for you to a minimum for a registered insured shipping back.
Return shipping for watched that were purchase under 300$ is 42$.
Return shipping for watched that were purchase over 301$ is 56$.
Simple steps to return a Pre-owned used watch
- Click on the “Request a return” button on the lower end of your order screen.
- Fill the form.
- Once we accept the rerun request, you will receive an email with a shipping label unique RETURN NUMBER.
- Make sure you return the watch in the box you received it safely warped with Bubble Wrap.
- Place the wrapped box in a NEW padded large envelope.
- Affix the mailing label you received in the email from us, squarely onto the address side of the envelope.
- Call DHL for a pickup.
DON’T SHIP if you don’t have a return number and shipping label from us.
The Package will not be accepted by us.
WHAT WILL BE REFUND AND WHEN WILL I RECEIVE IT?
Once we have received the watch and inspected it, your refund will be processed in up to 5 working days.
We will refund the cost of the watch only minus the return shipping.
Example: you returned a watch that cost you 500$+ 50$ shipping.
We will refund you 444$= 500$ – return shipping 56$.
How do I return a NEW watch?
For complete confidence when purchasing online or on the phone, we give you 14 days to return a watch you aren’t happy with for a full refund (minus return shipping). Please return items in the same condition and with the same accessories as purchased.
A new watch– Is a watch that was purchased at Watch1440.com as New.
It should be returned within its original box with all the papers, manuals and instruction. Including all tags, plastic protective covers and any accessory that was with it originally.
Failing to return all of the above will be deducted from the refund.
There are no restocking fees. We want to make your experience as pleasant as can be.
Return shipping cost
- Shipping worldwide costs.
- We managed with DHL to reduce this cost for you to a minimum for a registered insured shipping back.
- Return shipping for watched that were purchase under 300$ is 42$.
- Return shipping for watched that were purchase over 301$ is 56$.
Simple steps to return a Pre-owned used watch
- Click on the “Request a return” button on the lower end of your order screen.
- Fill the form.
- Once we accept the rerun request, you will receive an email with a shipping label unique RETURN NUMBER.
- Make sure you return the watch in its original box as described above with all of the papers and accessories which you received it.
- Safely warped the box with Bubble Wrap.
- Place the wrapped box in a NEW padded large envelope.
- Affix the mailing label you received in the email from us, squarely onto the address side of the envelope.
- Call DHL for a pickup.
DON’T SHIP if you don’t have a return number and shipping label from us.
The Package will not be accepted by us.
WHAT WILL BE REFUND AND WHEN WILL I RECEIVE IT?
Once we have received the watch and inspected it, your refund will be processed in up to 5 working days.
We will refund the cost of the watch only minus the return shipping.
Example: you returned a watch that cost you 500$+ 50$ shipping.
We will refund you 444$= 500$ – return shipping 56$.
Here is how we grade our watches.
This is only an indication of the condition of the watch, please look closely at the specific watch images to determine its condition.
We try to be as accurate as can humanly possible but bear in mind that sometimes, for example, what will appear to our trained eye as a deep scratch will not be for you and the other way around.
Grade | Originality | Condition | Runs |
New | 100% | New | Working perfectly |
Excellent | 100%; maybe some OEM replacements. | Evident but very minor wear to the naked eye on the case and/or bracelet.
Very light scratches. | Working perfectly |
Very Good | Original case, dial & movement. May have replacement crystal, hands. Any redial is of high quality. | Shows normal wear by a careful owner. Movement may have minor stain but only minor scratches. Scratches are evident to the eye. | Keeps good time, but may need minor regulation or routine servicing. |
Good | Case and movement are original. May not have all original parts. Shows some wear. | Original dial may have hairline marks that are difficult to see but don’t need a loupe. Or May have low-quality redial. Case may show dings, nicks or scratches. | Keeps good time, but may need routine servicing or regulation. |
Fair | Dial, case & movement may not be original No pieces are missing. | Dial, case or movement show wear. There may be more dings, nicks and scratches. Dial may have hairline marks and small chips. May see rust in movement. May show light abrasion or corrosion. | May require service or even restoration. |